Showing posts with label Goals. Show all posts
Showing posts with label Goals. Show all posts

February 18, 2014

Using E.T.F.B model with agile techniques – How to make a continues desirable behavior change?


“Research has now shown that it is not the event itself that causes the emotional reaction but the automatic thoughts that run through our head in immediate response to the event “(www.actionforhappiness.org). The way we interpret reality dictates the way we feel, behave and react. When for example we interpret an event as threatening we might attack or run away, we will experience fear or anxiety, while someone else going through the same event will not feel threatened at all. Our thinking is the Couse of our behavior and our feelings.


The E.T.F.B Model (as I prefer calling it) is a common model used for consulting, training, psychology, education and more. It is a behavioral change technique enabling us to mold an interpretation of events and examine alternative interpretations. By doing so, the model helps change perceptions, feelings and reactions related to the event. It helps regain positive perspectives and understands negative thinking causing us to react to events the way we do. However, we can add some additional simple agile tools to this model and take it one step forward into producing  a continues change and making the results into a habit. 





After few years of almost forgetting this model existence I ran into it again during one of my sun’s consulting sessions in grammar school. I admit, the method caught me again as it caught me few years earlier. But this time I felt that the way the consultant is using it does not exhaust the potential of change that this wonderful technique has to offer. I felt we were missing creating continues understanding and learning here. Using   E.T.F.B with just one event, identifying undesired behaviors here and there felt limited to me.
Before we get into explaining how we can use simple agile tools to elevate this model into creating continues learning of new behavioral patterns and reactions let's briefly review the E.T.F.B model itself.

So , the E.T.F.B model holds four main steps or stages : 

 1.       Understanding the event
a.       Event - Facts - What happened in reality? What was the sequence of events?
b.      Thought - What is the interpretation I gave to the event? What I said to myself during or after the event? Whether the event was good, bad or neutral?
c.       Feeling - What feelings arose during the event? How I felt after? How long I felt that after the event?
d.      Behavior - What did I do? How I acted? How the event affected my behavior?

It is important to notice that the source of the emotion is the interpretation I gave to the event - not the event itself. My interpretation is that created my emotions, and though my reaction (behavior). It is important to produce this distinction before we offer alternative interpretations to an event.

2.       Offering Alternative thoughts to the event – (interpretations) and what response (behavior, feeling) would it deliver.
It’s Not easy to change an interpretation or thoughts that are ingrained in our way of thinking, in the events of the past or within our values ​​or messages we received from our environment.
So what do we do to change the interpretation?
We ask questions.
- Why do you think this happened?
- Is this fact or interpretation?
- Will we be able to offer another interpretation?
And more…
For example:
A girl in my class said my shirt in ugly. So I hit her.
Another girl said my shirt is ugly, I gave her a kiss.
Why? What's the difference?
What I was I thinking about when she told me what she thought about my shirt?
What were my feelings in each event? 
Why did I feel different and I reacted differently from one event to another?
And more ...

Do we really expect a child, to know how to change patterns of thinking and behavior after they practicing one or few events using the model? Even with adults that will be difficult. I find it hard to believe in one timers ,or even in a few I find their value limited. How can we take the new thinking patterns into a continues thinking change and make the experience a habit.
If we take few agile tools into consideration when applying E.T.F.B method we can reach a wide range of alternative responses to events and though elevate the E.T.F.B  expected outcomes. The agile tools are so simple, and yet they provide us as parents or professionals the ability to make things happen. We are able to take Individual events into real and continuous learning, we are able to instill change and habits and make it stick. E.T.F.B  model and the agile methods both using cognitive terms and emphasize the need for change and the need to make things happen.

(E.T.F.B is just one example of the way we can use cognitive tools combined with agile tools and make the change a habit.)

So , how would E.T.F.B look using agile?

Instead of running the E.T.F.B model on a single event only, Our goal will be to relate to a series of small events over a period of time. Those events are real and are directly related to reality that the child faced, they are not imaginary events.
We will produce a visual “road of events” that contains a collection of many (preferred small) events, lightweight, tough, simple or complex events allowing simulating range of reactions.
Each of those events will be set to the frame using the E.T.F.B model

This continues visibility of analyzed events will allow identify different patterns of behaviors.
The intention is certainly not to highlight a problematic event but to be able to see a pattern of many deferent events (good or bad) that will allow dealing with. If necessary, we will focus on specific cases and produce learning and patterns. We would like to be able to see the whole picture, “walk” in the reality of events , experience events , learn from them , experience the next event, fix again and back again continuously . Though producing continuous learning and growing habits of reactions to events.

How? Let’s say you wish to exercise this model with my child…



1. Create visibility. Visualization is key! - Visibility has the power to make things happen. When I see things, there is a greater chance that I will bring them into my attention and response to changes in the desired direction. Therefore, visualize the event path for resolution using a simple task board.
When the task board holds the events, it’s easier to “break free” of them. I do not overload my memory with lots of events, resolutions, feelings, thought, rather I can relate to them in one place, my task board.  



So get your child a board and get him visualize the path of the event.


2. Active versus passive. The event owner  is the Child that is required to respond to an event, or to understand the event. The event owner should be active by identified the events (physically – not only respond to questions). Ask him to create the list of events he experienced on the board. He will be the one to actively tack and record the steps of  E.T.F.B and the expected behavior. Not the teacher, not a grownup but the one who is accountable and responsible for the change – meaning, the one that experienced the events. The control moves physically to the event owner.
 
3. Focused on events that occurred in the recent past. Last day for example.

4. A variety of options allows reference to diverse and varied learning. Make sure to have a verity of events on the board. Having variety of events on the board, won’t highlight a child as problematic in one area based on one event rather allow the child to experience positive reactions and positive feedback. Make sure to visualize good and ”bad” events on the board.

The board should records a collection of several events, collection of some interpretations and some comments.

5. Communication- selects 1-2events each day; 10 minute conversation and practice to analyze an event.

TIP : start with simple events then move to the more though ones. Gaining the ability to analyze using relatively simple events will elevate the ability to analyze more complex and controversial events and probably will add to the confidence of dealing with such more controversial behaviors or reactions. 

6. Continues improvement – when we have a bunch of events with feelings, reactions and behaviors all visible on the board, we can easily learn from all of them regarding our habits or patterns of behaviors. In addition, when we are dealing with events on a regular basis, we are able to learn from today’s event. Implement it right away tomorrow, learn again and then correct if necessary.

Application – Do not focus on the theory level of learning. Get out there and experience new events and new suggestions for changes. Implement the conclusions to the next event. Learning from a single event without the application on other events with a short period of time passes has limited and temporary value.

Set goals – at the end of a 10minute discussion, set short term goals, small steps of actions to take toward the next event, or the next day and then reexamine those goals against the new events or reactions and decide over the next actions to take. Reflect the change.
For example if you tease me I'm going to be a “wall” (wall = not responding, that wall cannot be offended, right?!) So I'll ask the owner of the event to set his target to the next day or to the next event, such as: How many times this week I think I can be a “wall”? 1, 2, 3? I will re-examine this behavioral goal and the related reaction.

7. learn from mistakes – small events, small steps of improvements allows making small mistakes which can easily be identified and dealt with. Don’t be afraid to make mistakes, challenge those mistakes and learn new patterns of behaviors.

8.  And don’t forget to enjoy the journey



Further reading and references:

Richard Wiseman's "Rip It Up." - It is kind of an antithesis to "feelings form behaviour": Wiseman shows, based on good scientific research, that it is the other way round very often: "behaviour forms feelings". And he draws a lot of further conclusions and advice from that.

January 25, 2014

Last Thing First - Back-chaining

Usually the process of teaching people how to successfully complete long sequences of is to teach how to start the task sequence and then proceed right along to the end of the chain of events. Backward chaining however refers to breaking down the steps of a task and teaching them in reverse order. The biggest advantage from the learner’s point of view is that it offers immediate satisfaction. It  minimize anxiety and provide a sense of accomplishment. This feeling of success will increase confidence and keep us motivated to learn and complete the entire sequence of steps. 


December 31, 2013

Setting your new year goals with agile - Happy Agile New Year!!

The last few weeks of the year are already upon us. The end of the year, for many also means a time for a resolution and setting new year’s goals. Let’s reflect on how some basic Agile principles and tools can help us set and achieve our new year’s goals and keeping our resolutions.



November 24, 2013

Taking SWOT personally –self-diagnosing to successfully reach feasible personal objectives

It’s not enough to set personal goals and objectives, even if they are targeted at what I really want to reach in life. It’s also not enough to set out on our journey based only on our vision. One of the most important things is to understand what I have that will help me succeed and what I should avoid. And that is also not always enough. For most of us, it’s not easy to distinguish between our internal means and obstacles and the external, environmental powers that have potential to help us grow or get in our way. And more so, it’s important to align internal and external forces to help us get things done.

This distinction, the ability to see all the pieces of the puzzle and deduce a course of action is what the SWOT tool enables. In fact, with SWOT as a preliminary tool and some agile guidelines, achieving our personal objectives can become quite a simple task.

So what is SWOT?

SWOT is another of many tools that lets us discover our strengths and abilities. It is used by organizations around the world to asses strategic decisions, organizational capabilities, possible directions, products and more.

Let’s take a look at the SWOT definition from Wikipedia:

"
Strength   Weaknesses   Opportunities   Threats 

SWOT analysis aim to identify the key internal and external factors seen as important to achieving an objective. The factors come from within a company's unique value chain SWOT analysis groups key pieces of information into two main categories:
1.     Internal factors – the strengths and weaknesses internal to the organization
2.     External factors – the opportunities and threats presented by the environment external to the organization 

SWOT is not limited for use by business organizations. This wonderful tool can be used on a personal and team level as well.


So the benefits of SWOT are that it can take all the factors - internal and external, positive and negative - and use them to help us focus on a realistic plan to achieve our goals.

So let’s get started:

  


1. Our initial assumption is that we have a vision or end-goal we want to reach.

2. Creating the famous SWOT matrix:
Draw it on a sheet of paper, or better yet on a whiteboard - and place it somewhere that will be visible to you most of the time (maybe on the refrigerator, or on a wall in the living room, or on the billboard in your study?)

This is what it looks like:



3. Understanding: I’ll ask myself questions relating to my end-goal or vision. I’ll write the answers on post-its and stick them in the proper quadrant of my SWOT board.

The first part is questions about me - S, W

* S: Regarding my vision, what are my strengths? What makes me unique and advantageous in this event? Is it knowledge? Experience? Good physical condition, money, family support? etc...
* W: Regarding my vision, what are my weaknesses? What do I lack that I need to go forth, that originates from me? Lack of experience? Lack of knowledge? Low self-esteem? Lack of family support? etc...

  
The second part contains questions about my external surroundings - O, T
* O: Regarding my vision, what opportunities exist? Is there a specific job opening that just opened up? Political situation? Family? Financial? etc..
* T: regarding my vision, what threats may there be? What will hold me back? Is it starting from lower position? Income? Residents?

** it is recommended that you take those questions and get some feedback from your soundings. Show them your SWOT and ask them what they would say about you regarding these questions. I know it’s its not that easy, but true outside feedback is something very important. It gives a different point of view over the issues at stake for me. And you may be surprise how others see your strengths , weaknesses and how they related to threats that may be different from what you initially thought.

Let’s take a simple career change example as in the following image:





**few words on visibility: the probability to get things done increase when I see the things I need to do. When I see it, I can relate to it, I can relate to it more often and it will probably catch my attention more than other things around. If you really want to take SWOT from theory to action, make it visible. leave out the pen and paper and take it to the level where it is visible where you most needs to see it.


4. The analysis: Examine, ask ourselves few questions related to our vision.

·         Our goal at this stage is to understand how we can use our internal straights toward achieving our vision.
·         Furthermore, we would like to get the full picture over the situation.
·         We would like to start taking actions, set some goals as part of our journey  toward achieving our vision
·         The answers we give , should be completely subjective to us (the owner of the SWOT)




















So.. let’s ask them:
·         How can I take my straights and take advantage over the opportunities in my journey toward achieving my vision?
·         What is the best way to use my straights so I can reduce the threat?
·         How can I make sure, my weaknesses will not hold me back from the opportunities ahead?
·         How can I reduce the threats and weaknesses so they will less influence me in my journey towards my vision?
·         How do I overcome threats in general
·         How do I use the opportunities, and when?

5. building the most basic building blocks for  the journey .

·         According to what we’ve learned in the previous steps, Create a list of all the tasks, goals you need to do/archive.
·         Add this list to your task board
·         Select few of the tasks to take as action in the near time frame (or sprint)
Go...


A good execution may be that we take one or two actions, examine them in our day to day reality and then go back to the SWOT and see if something has changed.


Few important guidelines for the way :

·         SWOT as presented here is not a judgmental tool. It is a personal and subjective tool therefore, it is highly important that the SWOT owner will understand his board as it reflects his own subjective reality.
·         Visibility – Make sure you see what you need to do and where you‘re at. Place the SWOT board in a location where you can relate to it frequently.
·         Since SWOT is not just a onetime evaluation tool, make sure to revisit your SWOT and change it accordingly. Did I gain some more straights? Do I have new opportunities? Did I eliminate threats? Improvement will happen when we will create the routine of continues change and continues improvement.
·         Pick your relevant execution actions according to their highest value for you. There is no need to take to action all the SWOT tasks at once.
·         Start small! Take one step at a time. Sometimes it’s enough to understand something “just enough” and start executing, instead of examining endless options and sides of the same situation. Anyway, the most important feedback will start flowing once you start executing your actions.
If you’ve taken to execute an action related to weaknesses or straights, start small. Small tasks are easy to get done, easier to get feedback, has a good impact over the feeling of success and achievement and..if you fail, you fail small.
·         There are many ways to achieve your goals and vision –SWOT is just one of them.

References and further reading

●     Humphrey, Albert (December 2005). "SWOT Analysis for Management Consulting"SRI Alumni Newsletter (SRI International).

November 03, 2013

My most effective time to get things done

My most effective time to get things done
Beyond the fact that I hold a backlog including all those tasks I need to do, I do need to get them done in the most effective and efficient way. With all other things I need to consider and plan I also need to pay attention to the timing of those tasks. After all, there are tasks that are bounded by time. For instance, what good it will do to brush my teeth and then eat a good meal just before going to bed and not the other way around? 

As part of the agile method and especially when implementing scrum, we are used to stop at the end of every sprint (iteration), look ahead and plan our coming sprint tasks. This is also a good opportunity to take a look at those tasks timing and reflect over the best time to execute them. There may be a verity of reasons to execute tasks in a specific time frame or another, after all each of us holds different goals, tasks and time considerations.

As in any new techniques, we don’t have to start using it if we have no problem executing our tasks. It really aims to those tasks that needs a special timing consideration such as :  an outstanding bunch of tasks; Tasks that require a special concentration; Tasks that holds dependencies to other tasks; Tasks that holds progress from other activities and many more…

All you have to do is:

  • Look ahead and identify those most effective time frames (according to the task time, urgency, needs, time frame limitations, priority…)

Ask yourself, what are my best weekdays to perform those tasks? What is my best time of day to perform those tasks?
It may happen that in each week there are different time and week days to perform the same tasks.
For example:
Maybe you are a morning/night person? So there are types of tasks that demand a high level of concentration that you want to perform at this time frame only.
Will it be easier to address emails at the beginning of my working day or at the end of it? Maybe both? Or maybe if I just take few thin slices of time during the day to cover the accumulating amount of emails and messages will be the best timing for this task? (BTW , the last one is my favorite)
There are tasks that weekdays and day time will enforce our timing, such as…the best time to work with my sun over his final class assignment will be the weekend.  Or , the best time to walk the dog is in the morning, otherwise…




  • The next step will be to Create visibility to those most effective hours.A task board with special time zones may be great, or tasks divided according to weekdays and more…
  • Act accordingly.
  • Make sure to retrospect over the effective and efficient of the performance of those tasks according to the time frame set. If needed, change it.
  • And as always, don’t forget to have fun.


Lets take a look at few examples I have gathered:


A father that marks Wednesdays in his calendar as the best days to spend some time with his kids. Obvious, right!?
Keep in mind that this visualization not only acts as a good reminder but also creates a level of commitment to this type of task.




The clock- the clock creates a good understanding over the time we may or may not perform a specific task. These can be used for homework tasks, play hours and more….

The following table presents a time frame where I produce the most value during the day. Therefore, I will target my tasks to these hours.
It may be that my type of work is such that I would prefer doing the ”paper work” early in the morning, and the coaching stuff, meeting and face to face communication later on intothe day when other people are around.


The following is a chart showing Light and Time of Day. What's the best time of day to go painting outdoors?




When is the right time to publish one of my blog posts?
On Sunday when no one from my American readers is on the web, or on Friday when no one of my Israeli readers is on the web?










November 03, 2012

Why spiders can help you achieve your goals


The spider chart is widely used in Agile implementation and personal coaching sessions.  This chart enables teams or individuals to understand their status and set their goals accordingly.The spider chart is only the first step to identify and set the goals. Tracking the goals is done with Kanban or Scrum tools.
 Here is how we do it:
The spider/radar  chart is a graphical method of displaying multivariate data in the form of a two-dimensional chart of three or more quantitative variables represented on axes starting from the same point. The relative position and angle of the axes is typically uninformative.From Wikipedia

I know that we all agree that setting goals helps you improve personally and professionally.So let’s start setting them and make sure we will know how to archive them afterwards.

Each point represents an issue or goal we wish to deal with.We grade our goals twice: Firstly, as they are today, and secondly, as we want them to be in the future.
 For example:

List areas in your personal life that you want to address.
 For example:

  • Money
  • Relationship
  • kids
  • Hobbies
  • Friends
Remember, keep things simple. Five issues is probably enough for the first chart.

 Now, grade the satisfaction level you feel for each area listed as it is today.



In this case, I graded an 8 for how satisfied I feel with my friends, but a 3 for how satisfied I am about the relationship with my kids.When you’ve finished grading, connect the dots.
 Look at the spider chart and begin asking some questions.

For example :

  • What is your strongest area?
  •  What is your weakest area?
  • Is this the state you like to be in?  
  • Where do you like to be?
  •  What areas you wish to improve?
 Set future goals:

Review each area and ask yourself how would you like to grade it in a month?Imagine what every area will look like, and write it down along with the grade you wish to archive. 

Remember, the grade reflects your goal!
Think about long term and short term goals. We can set both, of course, but for the sake of example, let’s look at the short term goals .

    
Mark your future grades on the chart (use a different color so you can tell the difference), then connect the dots.


 

To start achieving the goals:
  • Pick one or two areas.
  • For each area, ask yourself, ‘what will make my grade improve from 1.5 to 3’ ? What practical actions do I need to take to make this happen?
Look at the gap between what happens today to what you want to do, and list the things you think you should do to bridge the gap.

List one or two things as an objective for the coming week, and add it to your task board (you do have a task board, right?) Remember successful change is achieved when you set a realistic goal with small maintainable steps that can be executed in a one day.  If you want to set long term goals, measure your progress by dividing the long term goal into smaller steps.
A realistic task toward reaching my goal can be
  • Take the kid to the park
  • Read him a book
  • Go with my husband on a date
Every task you set should hold a value toward achieving the grade you have set.You can put more tasks in your backlog, but as always in Agile, keep it simple. Limit yourself to a few tasks a day.

Go : Now all you have to do , is set your board as ready  , an off you go to perform your tasks.



Daily session: Monitor your progress daily by reviewing your task board.

 Once a task is done , go on to the next in line.
 At the end of every week, take another look at your spider.

Look at the results and ask yourself, ‘How did it go?’
What should I do better next week?
What should I keep on doing?

You can also think about all the things you did and are going to do, how they impact your life, and decide if you like to change your schedule and add some of those activities as permanent ones to your day to day activities.


Inspect your grade again.


Don’t forget to have fun. Fun is a powerful tool when you want to get things done.


Working with a coach is easier, but if you want to get started by yourself - I think working with a spider chart and a task board is a good way. The spider chart can be used with groups of people, or to identify project areas of improvement, with kids, manager’s personal development, teachers and many more. By the way, you can create a digital spider chart with Microsoft PowerPoint. Just go to Menu: Insert ->charts -> radar. The chart will open with default area for data inserting. Just fill out the data and off you go :)


 

Enjoy !